Vodafone to face wiretap suit
Saturday, November 18th, 2006Vodafone to face wiretap suit
The family of the Vodafone software engineer who was at the center of the phone-tapping scandal will take civil action against the mobile-phone provider after prosecutors found that Costas Tsalikidis committed suicide, lawyer Themistoklis Sofos told Kathimerini yesterday.
Spy Software Used in Call Centers
Forrester Research of Cambridge, Mass., said sales of “emotion detection” technology to corporate call centers has reached $400 million annually. Forrester said sales are still growing for the systems and a related technology known as “speech analytics,” The Washington Post reported Wednesday. The technologies, which were originally developed for eavesdropping, have been employed by customer